AGB

OVERVIEW
This website and the DUEROS brand are operated by Eleftherios Giannoussis. Throughout the site, the terms “we”, “us” and “our” refer to Eleftherios Giannoussis trading under the name DUEROS. We offer this website, including all information, tools and Services available from this site to you, the user, subject to the terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers and other users of the Service. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not access the website or use the Services. Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the current version of the Terms of Service at any time on this page. We may update these Terms of Service where reasonably necessary, for example due to changes in applicable law, our Services or our business processes. Where required by applicable law, we will notify you of material changes in advance. Changes will not affect rights or obligations that have already arisen unless permitted by applicable law. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you have the legal capacity required under the laws applicable to you to enter into a binding contract with us.

If you are a minor, you may use this website and our Services only with the consent of your parent or legal guardian, where such consent is required by applicable law.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse or restrict access to our Services where this is objectively justified, in particular in cases of suspected fraud, misuse, legal violations or other material breaches of these Terms of Service.

Your content may be transmitted over various networks and may be adapted where technically necessary to enable transmission, display or operation of the Service. Any processing of personal data is subject to our Privacy Policy and applicable data protection law.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information provided on this website is accurate, complete and up to date. However, minor inaccuracies, omissions or temporary technical errors may occur. Certain information may relate to past events or circumstances and may therefore no longer be current. Such information is provided for reference purposes only. We may update, correct or modify information on this website where reasonably necessary. Nothing in this section limits any obligation we may have under applicable law to provide accurate, current or mandatory information, and mandatory statutory rights remain unaffected.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices may be changed at any time before an order is placed. Price changes do not affect orders that have already been accepted by us. We may modify, suspend or discontinue parts of the Service where this is reasonably necessary, for example due to technical, operational, legal or security-related reasons. Any modification, suspension or discontinuation of the Service will not affect rights or obligations arising from contracts already concluded, and our liability remains subject to applicable law and the liability provisions of these Terms of Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may be subject to limited availability. Returns, exchanges and refunds are governed by our Refund Policy and applicable statutory rights.

We make reasonable efforts to display product images, colors, descriptions and other product information as accurately as possible. However, the appearance of colors may vary depending on the device or display used.

We may limit the availability or quantity of products or Services where this is objectively justified, for example due to stock limitations, delivery restrictions, legal requirements or suspected misuse.

Product descriptions and prices may be updated before an order is placed. We may discontinue products or Services at any time, provided that existing contractual obligations and applicable statutory rights remain unaffected.

Nothing in this section limits any statutory warranty, consumer or other mandatory rights that apply to your purchase.

Refund Policy

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or limit an order before a contract has been concluded where this is objectively justified, for example due to product availability, suspected fraud, misuse, delivery restrictions or legal requirements. If a contract has already been concluded, we may cancel or modify the order only where this is permitted by applicable law or agreed with you. Any statutory rights and remedies of either party remain unaffected. We may restrict orders that appear to be intended for unauthorized resale or distribution where this is objectively justified. You agree to provide current, complete and accurate purchase and account information for purchases made through our store. You agree to keep your contact and payment information up to date where necessary so that we can process your transactions and contact you regarding your order. For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools or services. Such tools and services are provided by the respective third-party providers and may be subject to their own terms, conditions and privacy policies. We are not responsible for the availability, functionality or content of third-party tools or services, except where liability cannot be excluded or limited under applicable law. Before using any third-party tool or service, you should review the applicable terms and policies of the relevant provider. We may also introduce new Services, features, tools or resources through the website in the future. Unless otherwise stated, such new Services, features, tools or resources shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on our website may direct you to websites or services operated by third parties. We are not responsible for the content, availability or accuracy of third-party websites or services, except where liability cannot be excluded under applicable law. Any use of third-party websites or services is subject to the terms and policies of the respective third-party provider.

Any transactions you enter into with third parties are governed by the terms and policies applicable between you and the relevant third party. Please review the third party’s terms and privacy policies before using their services. Our liability remains subject to the liability provisions of these Terms of Service and any mandatory applicable law.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit comments, feedback, suggestions or other content to us, you grant us a non-exclusive right to use such content to the extent reasonably necessary to operate, improve or promote our Services, subject to applicable law and the rights of third parties. We may review, restrict or remove user-submitted content where this is reasonably necessary to comply with applicable law, protect the rights of third parties, enforce these Terms of Service or maintain the security and proper operation of our Service. You must ensure that any content you submit does not violate applicable law or the rights of third parties, including intellectual property, privacy and personality rights, and does not contain malicious software, unlawful content or misleading information. You are responsible for the content you submit to the extent provided by applicable law. Our liability for user-submitted content is governed by applicable law.

SECTION 10 - PERSONAL INFORMATION

Any personal information you provide through the Service will be processed in accordance with our Privacy Policy and applicable data protection law.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We aim to keep the information provided through our Service accurate and up to date. We may correct errors, inaccuracies or omissions and update information where reasonably necessary, subject to applicable law and any rights you may have in relation to an order already placed. We may update, correct or clarify information provided through the Service where reasonably necessary. Nothing in this section limits any obligation we may have under applicable law to provide accurate, current or mandatory information.

SECTION 12 - PROHIBITED USES

You may not use the Service for any unlawful, fraudulent, abusive or harmful purpose, or in any way that violates applicable laws, regulations or legally binding agreements.

You must not interfere with the security, integrity or proper operation of the Service, misuse the Service or the rights of others, or attempt to gain unauthorized access to any system, account or data.

We may restrict or terminate access to the Service where this is objectively justified due to a violation of these prohibited uses, subject to applicable law.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We shall be liable without limitation in cases of intent and gross negligence, as well as for damages resulting from injury to life, body or health.

In cases of slight negligence, we shall only be liable for breaches of material contractual obligations, the fulfilment of which is essential for the proper performance of the contract and on which the customer may regularly rely. In such cases, liability shall be limited to the foreseeable damage typical for this type of contract.

Any mandatory statutory liability, including liability under the German Product Liability Act, remains unaffected.

SECTION 14 - INDEMNIFICATION

The customer shall be liable in accordance with the applicable statutory provisions for any damage caused by an intentional or negligent breach of contractual obligations or infringement of third-party rights for which the customer is legally responsible.

Any further liability or indemnification obligation shall only apply to the extent provided by applicable law.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is or becomes invalid or unenforceable, the remaining provisions shall remain unaffected. To the extent required by applicable law, the invalid or unenforceable provision shall be replaced by the applicable statutory provisions.

SECTION 16 - TERMINATION

These Terms of Service shall remain in effect for as long as you use our Services.

We may restrict or terminate access to our Services if you materially breach these Terms of Service or if termination is otherwise permitted by applicable law. Where legally required, we will provide reasonable notice before termination.

Any rights and obligations that by their nature are intended to survive termination shall remain unaffected.

SECTION 17 - ENTIRE AGREEMENT

The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. These Terms of Service, together with any policies expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Service. Individual agreements and mandatory statutory rights remain unaffected. These Terms of Service shall be interpreted in accordance with applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Germany. If you are a consumer, this choice of law does not deprive you of any mandatory consumer protection rights that apply under the law of your country of habitual residence.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the current version of these Terms of Service at any time on this page.

We may update these Terms of Service where reasonably necessary, for example due to changes in applicable law, our Services or our business processes. Where required by applicable law, we will notify you of material changes in advance. Changes will not affect rights or obligations that have already arisen unless permitted by applicable law.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@dueros.com
Our contact information is posted below:

Trade name: Dueros – Inhaber: Eleftherios Giannoussis

Email: info@dueros.com

Physical address: Ruiter Straße 44, 73760 Ostfildern

VAT number: DE308003056